• 
  1 day ago

  Team at nissan Toomey southend are very helpful especially Makaram Akram, brilliant customer service, which made the whole sales process smooth and efficient.

  Eli WChem Toomey Nissan Southend
  Response from Toomey Motor Group Limited 15 hours ago

  Thank you for your review, Eli! We are delighted that Makaram was very helpful and provided a smooth customer service experience throughout. If you need further support please reach out to the team again. Thank you!

• 
  1 day ago

  Looked after well, happy with the way the sale went and happy with my new car. Would recommend Toomey Southend. Cheers Simon

  Jason Bedlow Toomey Nissan Southend
  Response from Toomey Motor Group Limited 15 hours ago

  Good morning Jason and thank you for your review. We are delighted to hear that Simon ensured you were well looked after during your experience. If you need further support please reach out again. Thank you!

• 
  2 days ago

  The whole experience was seamless, no fuss, friendly but efficient and Jessica was knowledgeable about the product and tailoring to my needs

  Matt Hutchins Toomey Nissan Southend
  Response from Toomey Motor Group Limited 1 day ago

  Good morning Matt and thank you for your review. We are delighted to hear that your experience was seamless, friendly and efficient throughout. Jessica will be delighted that she was able to provide a tailored experience and share her knowledge about the products. If you need additional support please reach out to the team again. Thank you!

• 
  2 days ago

  Was very pleased with service Addy and Lee was very good

  janet dean Toomey Nissan Basildon
  Response from Toomey Motor Group Limited 1 day ago

  Good morning Janet and thank you for your review. We are thrilled to hear that Addy and Lee were very good in ensuring you had a pleasant experience with us. Please reach out again if you need further support. Thank you!

• 
  4 days ago

  Great experience with Ammar, friendly and efficient service even though we are buying from the Southend branch. Would thoroughly recommend

  Beverley Earl Toomey Nissan Basildon
  Response from Toomey Motor Group Limited 2 days ago

  Hi Beverley, we are pleased that Ammar was friendly and professional throughout! If you need anything else, please get in touch!

• 
  5 days ago

  The Team was very helpful and friendly, Mak in particular was a big help and made everything very straight forward. Found the perfect car and I am very happy with the experience.

  sian nordon Toomey Nissan Southend
  Response from Toomey Motor Group Limited 2 days ago

  Hi Sian, we are pleased to hear that Mark was incredibly helpful and made everything straightforward! If you need anything else, please let us know!

• 
  5 days ago

  Enquired about my new car and Paul was on top form and just to say drove 450 miles down from Scotland and drove out today with my new car. Excellent service as always and Paul was excellent start to finish . So please with my 4th car from toomey Nissan Basildon and in a heart beat contact Paul if and when I change again. So if your thinking stop and just go and buy your dream car from Toomey Basildon and don’t forget to ask for Paul

  Ron Kelly Toomey Nissan Basildon
  Response from Toomey Motor Group Limited 2 days ago

  Hi Ron, we are pleased that Paul made the drive down worth it! We hope you enjoy your now 4th car from Toomey Nissan Basildon! If you need anything else, please do not hesitate to get in touch again!

• 
  6 days ago

  Tony Hopkins was amazing and really helpful.

  melvin donald Toomey Nissan Basildon
  Response from Toomey Motor Group Limited 5 days ago

  Good morning Melvin! We are delighted to hear that Tony was amazing and helpful throughout your experience with us. If you need further support or have any questions please reach out to the team again. Thank you!

• 
  6 days ago

  Just brought a new car from Nissan, and was great service from start to finish, was greeted with a nice friendly welcome by Mak, who looked after me. If I had any issues or questions he resolved them. Will recommend him and Nissan.

  Lee Mason Toomey Nissan Southend
  Response from Toomey Motor Group Limited 6 days ago

  Thank you for your review Lee! We are delighted to hear that Mak provided a great service from start to finish and you were greeted with a nice and friendly welcome. It's great that he was able to ensure you had a smooth process and resolved any issues or questions you had. If you need further support please reach out to the team again. Thank you!

• 
  1 week ago

  Mak was very helpful would definitely recommend going here for your new car.

  Laura Brannigan Toomey Nissan Southend
  Response from Toomey Motor Group Limited 1 week ago

  Good morning Laura! We are delighted to hear that Mak was very helpful during the purchase of your new car. It's great that you would recommend him too! If you need additional support please reach out to the team again. Thank you!

• 
  1 week ago

  Good experience from Sales Person Mak

  F H Toomey Nissan Southend
  Response from Toomey Motor Group Limited 1 week ago

  Thank you for your five-star rating! If you need additional support please reach out again. Thank you!

• 
  1 week ago

  Would definitely recommend Tony Hopkins who did me a fantastic deal on my new car, great service, very knowledgeable & has agreed to send me a personalised video of all the features on my new car enabling me to maximise my new purchase experience

  Julie Low Toomey Nissan Basildon
  Response from Toomey Motor Group Limited 1 week ago

  Good morning and thank you for the review, Julie! We are delighted to hear that Tony was able to ensure you received a fantastic deal on your new car as well as answer your questions and provide additional knowledge. If you need additional support or have any questions please reach out to the team again. Thank you!

• 
  1 week ago

  Tony Hopkins was amazing throughout the test drive and ordering process. All questions answered and a directory of information. Found the whole process pleasurable compared to other dealers. Tony even recorded a video of all the functions in the car so it can be used as a reference point if stuck. Thank you Toomey Nissan

  Jason Butt Toomey Nissan Basildon
  Response from Toomey Motor Group Limited 1 week ago

  Good morning and thank you for your review, Jason. We are delighted to hear that Tony was amazing throughout your test drive and ordering process. It's great to know that he could answer all of your questions and provided a personalised video to show you the functions of the vehicle. If you need additional support please reach out to the team again. Thank you!

• 
  1 week ago

  Today I purchased a vehicle from Tony Hopkins who gave great customer service, great touches with the personalised video of the car that I was thinking of buying before I travelled all the way here to finally see in person. Such a friendly car show room would highly recommend!

  Ultimate Gaming Toomey Nissan Basildon
  Response from Toomey Motor Group Limited 1 week ago

  Thank you for your review! We are glad to hear that Tony ensured you had a great experience and was able to provide videos to show you around your vehicle. If you need further support please reach out again. Thank you!

• 
  1 week ago

  I decided to visit the Toomey show room in Basildon and was impressed by the professionalism of the gentleman Mr Lukas Tamasauskas Although the offices were in temporary accommodation due to a refurbishment, Mr Tamasauskas made sure that my wife and I were comfortable and offered us tea and coffee I am disabled and use the Motability scheme and Mr Tamasauskas was extremely knowledgeable about the car I was interested in He ensured I was able to access the relevant paperwork required which made things easier for me When I went to pick up the car, Mr Tamasauskas showed my wife and I to the car and explained the many changes to the Qashqai I had previously and I was again impressed by his knowledge and the way he ensured that we both understood the many additions I would suggest that Mr Tamasauskas is a real asset to Toomey Motor Group in Basildon and have pleasure in giving him 5 stars

  Rita Cohen Toomey Nissan Basildon
  Response from Toomey Motor Group Limited 1 week ago

  Good morning Rita and thank you for your detailed five-star review! We are delighted that Lukas ensured you received a professional, comfortable and knowledgeable experience throughout your journey with us. If you need additional support or have any questions please reach out to the team again. Thank you!

• 
  1 week ago

  Jessica dealt with us at Nissan Southend and I could not fault the service. Very good from start to finish and a very smooth process. We are very happy with the purchase and could not recommend her more.

  Lynn Thomas Toomey Nissan Southend
  Response from Toomey Motor Group Limited 1 week ago

  Good morning Lynn! Thank you for the excellent five star review. We are delighted to hear that Jessica ensured you had a great and smooth service and that you were very happy overall. If you need further support please reach out to the team again. Thank you!

• 
  1 week ago

  Great experience buying our new Nissan Qashqai. Tony Hopkins was our salesman and he made the whole process straightforward. We enjoyed taking the car for a test drive and did feel pressured to commit to buying.

  Imogen Russo Toomey Nissan Basildon
  Response from Toomey Motor Group Limited 1 week ago

  Good morning Imogen! We are delighted to hear that Tony ensured you had a wonderful experience when purchasing your new Qashqai. If you need additional support please reach out to the team again. Thank you!

• 
  1 week ago

  Tony Hopkins - approached us while looking at a Qashqai outside, very friendly and informative, best thing about experience is that we didn’t feel pushed into a sale it was all very relaxed. Very happy with our experience

  Sam Kruger Toomey Nissan Basildon
  Response from Toomey Motor Group Limited 1 week ago

  Good morning Sam and thank you for your five-star review. We are thrilled to hear that Tony was friendly, and informative and ensured you had a great experience. If you need further support please reach out to the team again. Thank you!

• 
  1 week ago

  Had a great experience today with Tony Hopkins, sorted us a great deal.

  Rhys Elmer Toomey Nissan Basildon
  Response from Toomey Motor Group Limited 1 week ago

  Good morning and thank you for your review, Rhys. We are delighted to hear Tony ensured you received a great experience and a good deal. If you need additional support please reach out to the team again. Thank you!

• 
  1 week ago

  Excellent customer service.

  Michael Plant Toomey Nissan Basildon
  Response from Toomey Motor Group Limited 1 week ago

  Good morning and thank you for your review, Michael! We are delighted to hear that our team ensured you had an excellent customer service experience. If you need further support please reach out to the team again. Thank you!

• 
  1 week ago

  Great. Addy, Lee, Ammar were wonderful.

  Sarah Clark Toomey Nissan Basildon
  Response from Toomey Motor Group Limited 1 week ago

  Good morning Sarah! We are delighted to hear that Addy, Lee and Ammar were wonderful during your experience with us. If you need further support or have any questions please reach out to the team. Thank you!

• 
  1 week ago

  Excellent service from Tony Hopkins, explained everything about my new car fully, took time to answer my questions, was very patient while I had a test drive, and having the added bonus of Tony sending me a video of how the car works is going above and beyond. 5 star service as usual from Toomey Nissan Basildon. Thank you

  shani wilkinson Toomey Nissan Basildon
  Response from Toomey Motor Group Limited 1 week ago

  Good morning Shani and thank you for leaving an excellent review! We are delighted to hear that Tony was attentive, informative and took the time to answer your questions as well as arrange a test drive. If you require additional support or have any questions please reach out to the team again. Thank you!

• 
  1 week ago

  We have been looking around for a new car for a while and ended up in Toomy Nissan Southend on a Sunday afternoon. After a bit of browsing we were approached by a very welcoming team member (Jessica). The showroom was extremely busy but Jessica and the team were doing an excellent job of managing the footfall in a controlled and professional manner so everyone felt they were being attended to. The upshot of this visit was we ended up booking a test drive and negotiating a deal with Jessica and her manager John who was also extremely professional and friendly. This 5 star rating is well deserved for numerous reasons but the main one has to be the teams approach to customer service from the top down. Nothing was too much trouble and it was clear that the customer first approach was their priority and real. Would I be comfortable recommending this showroom to others, definitely. Thanks Jessica, John and team and well done.

  Les Toomey Nissan Southend
  Response from Toomey Motor Group Limited 1 week ago

  Good morning Les and thank you for your excellent detailed five-star review. We are delighted to hear that on Sunday Jessica was able to ensure you received a professional, attentive and comfortable experience despite the showroom being busy. If you need further support or have any questions please reach out to the Toomey Nissan Southend team again. Thank you!

• 
  2 weeks ago

  Good friendly service

  Lorraine Warner Toomey Nissan Southend
  Response from Toomey Motor Group Limited 1 week ago

  Good morning Lorraine and thank you for your excellent review! It's great to hear you received a friendly service during your experience with us. If you need additional support please reach out to the team again. Thank you!

• 
  2 weeks ago

  Tony Hopkins, couldn’t fault him. Been so helpful and great from start to finish. Highly recommend

  Becky Munt Toomey Nissan Basildon
  Response from Toomey Motor Group Limited 2 weeks ago

  Thank you for your review, Becky! It's great to know that Tony provided a helpful, flawless and attentive service throughout your experience with us. If you need additional support please reach out to the team again. Thank you!

• 
  2 weeks ago

  Fab service by Lukas and the Nissan team at Toomey’s

  Andy Williams Toomey Nissan Basildon
  Response from Toomey Motor Group Limited 2 weeks ago

  Thank you for your review, Andy! We are thrilled to hear that you received a fab service from Lukas and the Nissan team during your experience with us. If you need additional support please reach out again. Thank you!

• 
  2 weeks ago

  Tony Hopkins great service!

  Dejan Byrne Toomey Nissan Basildon
  Response from Toomey Motor Group Limited 2 weeks ago

  Good morning Dejan! We are delighted that you had a great service with Tony during your experience with us. If you need additional support please reach out to the team again. Thank you!

• 
  2 weeks ago

  I thought Lukas was really helpful to me making sure every thing was right for me when choosing my car I would recommend anybody going to Lukas for there car as he explains everything slowly so you can understand everything you need know bout your car and he only has your best interest as heart

  della wood Toomey Nissan Basildon
  Response from Toomey Motor Group Limited 2 weeks ago

  Good morning Della and thank you for your review! We are delighted to hear that Lukas was really helpful in making sure that everything was right for you. It's great to know that he was attentive, informative and ensured you received excellent service throughout. If you need additional support please reach out to the team again. Thank you!

• 
  2 weeks ago

  Easy and professional transaction Very friendly atmosphere Excellent customer services Amazing car Thank you Harry for going above and beyond making me feel like a valued customer

  Brenda Morfin Toomey Nissan Southend
  Response from Toomey Motor Group Limited 2 weeks ago

  Good morning Brenda and thank you for a great review. We are delighted to hear that Harry went above and beyond to ensure you received an easy, professional and friendly experience throughout your car purchasing journey. If you need further support please reach out to the team again. Thank you!

• 
  2 weeks ago

  My wife and I were looking to upgrade our car so looked at various cars, but were generally disappointed with the sales teams not listening to our requirements and trying to sell us what they wanted rather than what we wanted. Jessica was extremely attentive and took in what we both had to say equally. We expressed a liking for both the Juke and the Qashquai but couldn't decide on the day. Jessica didn't try to pressurise us into anything even having spent quite a lot of time showing us both models and variants of each. She gave us her card and took some details and we left. We looked at several other cars after that but decided on a Qashquai and so came back to Toomeys Nissan. On arrival we were met by Jack who was equally as courteous and attentive as Jessica and impressed me, when after we mentioned that we had previously been dealing with Jessica, immediately went and got her to take over the actual sale. Very selfless and noted. From that point the selection of the car and sales negotiation was the most positive car buying experience I can remember, with both of us delighted with our new car. Highly recommended.

  Toni Fisher Toomey Nissan Southend
  Response from Toomey Motor Group Limited 2 weeks ago

  Good morning Toni and thank you for your excellent detailed five-star review. We are delighted that during your visit to us both you and your wife had an attentive, expressive and personalised experience throughout your car purchasing journey. Jack and Jessica will be additionally delighted to hear that you felt no pressure and received courteous impressive service during your entire experience. If you need additional support please reach out to the team again. Thank you!

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