Reviews from
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4.8
#
1882 Reviews
4.8 Average of 1882 Reviews
  • Grace Brown
    16 hours ago

    Joe was a very professional, friendly and helpful young man! Very knowledgeable!! Helped us find the perfect car!

    Toomey Renault Basildon
  • Nigel Walker
    18 hours ago

    We turned up one afternoon at Toomey Renault Basildon and were very fortunate to be greeted by Steve Moros. He listened to our requirements and concerns, enabling an immediate test drive to allay our primary worry. We went ahead with purchase of a new Clio that had to be ordered. Steve was very diligent, keeping us informed and arranging delivery for the date we discussed. Finally, Steve conducted a comprehensive handover on delivery. A 5 star performance from start to finish!

    Toomey Renault Basildon
  • Sean Lambert
    2 days ago

    Excellent service from Toomey Basildon, thanks Steve for going through everything on my new car an absolute pleasure to do business with you, i definitely recommend Toomey Basildon and especially the service received from Steve the salesman.

    Toomey Renault Basildon
  • Andrew Guerrero
    3 days ago

    Brilliant customer service from the 1st time we arrived to look at cars right through to the moment we collected our brand new car we cannot fault how helpful and friendly everyone at the dealership was especially Zach who took the time to talk us through every little bit of our new car. Would highly recommend

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 day ago

    Thank you for sharing your experience! We're thrilled to hear that Zach provided you with brilliant customer service from the moment you arrived to the moment you collected your new car. It's fantastic to know that he took the time to talk you through every detail of your new vehicle, ensuring you felt well-informed and supported throughout the process. Your recommendation is greatly appreciated! If you have any further questions or need assistance in the future, feel free to reach out.

  • Peter Cooper
    3 days ago Toomey Renault Basildon
  • Sasha Souto
    3 days ago

    Joe Kumar at Dacia was extremely helpful and went above and beyond to help us, he was very knowledgeable and had a lot of information which answered all of our questions, would definitely recommend speaking to this gentleman about your next car.

    Toomey Renault Basildon
  • Tracey pallett
    3 days ago

    Very good service from Gaurav Kumar. Would definitely recommend.

    Toomey Renault Basildon
  • Lisa Aylett
    4 days ago

    I was introduced to Zack Herring at Toomey Renault through my husband,who has always dealt with him when purchasing his cars. I felt very welcomed on arrival and Zack was very helpful informative about my choice of vehicle. He explained what options and products were available and how they worked to my advantage. I couldn't have asked for a more easy and pleasant experience when purchasing my vehicle.

    Toomey Renault Southend
  • Jodie Ruskin
    4 days ago

    Very happy with Micheal daws made things very easy very polite we think he should be prised would recommend to.eys every time but Micheal to us was worth he's weight in gold five stars is not good enough I would say 10 stars thank you Micheal Tina Ian Jodie

    Toomey Renault Basildon
  • Lauren Armstrong
    4 days ago

    Joe was great, very helpful and couldn’t do enough for me even until the day I collected the car. Great service!

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 day ago

    Good morning Lauren, we're delighted to hear that Joe was very helpful all the way up to the day you collected your car. Thank you for your feedback, if you need any assistance in the future please don't hesitate to ask.

  • Reece Wakefield
    4 days ago

    Was seen by Michael in the Dacia showroom, he was very friendly and helpful, could not recommend him enough.

    Toomey Renault Basildon
  • James Heatherson
    5 days ago

    Buying a car couldn’t have been so easy, thanks to Steve at Renault Toomeys making the whole process very straightforward and easy, also kept me updated with the progress of the purchase of my Renault Clio.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 4 days ago

    Good morning James, we're delighted to hear that Steve made you car-buying experience very easy and straightforward. Thank you for leaving your feedback and if you need any assistance in the future, please don't hesitate to ask.

  • C P
    6 days ago

    Excellent service and communication from Dan Casson.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 5 days ago

    good morning, we're delighted to hear that you received excellent service and communication from Dan Casson. If you need any assistance in the future, please don't hesitate to ask.

  • barry hibbard
    6 days ago

    Nothing

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 5 days ago

    Thanks for the 5 star review!

  • Lyndsay Dudley
    6 days ago

    Love the Arkana! Thank you Steve for everything!!

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 5 days ago

    Good morning Lyndsay, we're delighted that you love your Arkana! If you need any assistance in the future, please feel free to reach out.

  • Gill Driver
    1 week ago

    Great experience with Dan Casson, very helpful and informative. Saw the car we wanted, made an enquiry, test drove it, bought it!

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 5 days ago

    Good morning Gill, thank you for sharing your feedback. We're glad you had a great experience with Dan Casson, and that your process was very easy! If you need any further assistance, please feel free to reach out.

  • Adam May
    1 week ago

    Thank you Zach and Lee for the excellent service you provided me and my Fiancee, we are extremely happy with the new car!

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 5 days ago

    Good morning Adam, thank you for your kind words! We're delighted to hear that Zach and Lee provided you and your fiancée with excellent service. If you have any further questions or need assistance in the future, feel free to reach out.

  • Derek Nunn
    1 week ago

    Very friendly and knowledgeable. Extremely helpful. We dealt with zach when buying our car,a real pleasure. When it's time to change our car we'll definitely go back.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 5 days ago

    Thank you for sharing your experience! We're thrilled to hear that Zach provided you with excellent service. It's great to know that he was friendly, knowledgeable, and extremely helpful. If you have any questions in the future, please don't hesitate to ask.

  • Ray Surridge
    1 week ago

    Great salesman

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 5 days ago

    Good morning Ray, thanks for the feedback! If you need any help in the future, please feel free to reach out.

  • Gill Whitehead
    1 week ago

    Great customer service at Toomey Renault Basildon. Would highly recommend Dave Reed. Found him very helpful from the moment my husband and I stepped into the showroom. He explained every detail required, and made us feel at ease, with no pressure put upon us. Many thanks to Dave, we are looking forward to our new vehicle.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 5 days ago

    Hi Gill, thank you for sharing your experience! We're thrilled to hear that you had a great customer service experience at Toomey Renault Basildon, particularly with Dave Reed. It's wonderful to know that Dave was helpful, informative, and made you feel at ease throughout the process. We truly appreciate your recommendation!

  • Sam
    1 week ago

    Just bought a Renault Captur. Joe was great , very helpful, polite and made the experience of buying my new car easy and stress free. Great communication throughout and also stayed late so I could pick up my new car after work. Outstanding service .

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 5 days ago

    Good morning Sam, thank you for sharing your feedback about your stress free experience! We're glad to hear that Joe was polite, helpful and had great communication. If you need any assistance in the future, please don't hesitate to ask.

  • G. Chapman
    1 week ago

    My wife and I had excellent service from the team at Renault Basildon and withJoeGaurav Kumar who was great helping us when buying our Clio. Highly recommend.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 5 days ago

    Thank you for sharing your experience! We're delighted to hear that you and your wife received excellent service from the team at Renault Basildon, especially from Gaurav Kumar. It's fantastic to know that Gaurav was great in assisting you with purchasing your Clio. We truly appreciate your recommendation!

  • Amy Burrows
    1 week ago

    I had the pleasure of dealing with Dan Casson at toomey Renault. He made the whole experience incredibly easy, whilst having my best interest at heart. I have never come across a car salesman so genuine and likeable. He truly is an asset to the business. Doreen Burrows

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 5 days ago

    Thank you for sharing your experience! We're delighted to hear that Dan Casson provided you with exceptional service and made the car buying experience incredibly easy. It's wonderful to know that he had your best interests at heart and that you found him to be genuine and likeable. We truly appreciate your kind words and consider Dan to be a valuable asset to our business. If you have any further questions or need assistance, please don't hesitate to reach out.

  • Daniel Short
    1 week ago

    Patrick helped me and my mum today looking for a Renault Captur he found my mum the right car and managed to beat what we wanted to pay. Highly recommend dealing with Patrick Kelly.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Daniel, thanks for taking the time to leave your feedback! We're delighted to hear that Patrick was helpful and managed to beat the price you were looking to pay. If you need any assistance in the future, please don't hesitate to reach out.

  • Christine Beales
    1 week ago

    Nothing to add

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    Thanks for the 5-star review!

  • Lee Peat
    1 week ago

    Michael was an absolute pleasure to work with and explained fully all the details of our chosen vehicles. He is the consummate professional, with many years of experience and also, has a wicked sense of humour and a witty temperament and is not afraid to share an anecdote or two. We even got to meet Wes, one of Michaels co-workers, who offered assistance whilst Michael dealt with the mattersupstairsWe would definitely recommend Michael and all the team to any prospective customers of Toomeys. Not only has the business stood the test of time; but it still carries the same family values that the business was built on. When we look to updating our vehicles in the future, there is only one place which is top of our list to visit first.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 1 week ago

    Good morning Lee, thank you for sharing your experience! It's wonderful to hear that Michael provided you with excellent service and took the time to fully explain all the details of your chosen vehicles. We're delighted that you found him to be professional with a great sense of humor. We truly appreciate your recommendation and your kind words about our business and its family values. We look forward to welcoming you back in the future when you're ready to update your vehicle. If you have any further questions or need assistance, please don't hesitate to reach out.

  • Jacky Holt
    2 weeks ago

    Have just bought a new Renault Clio Techno in exchange for a previous Clio. The service and information provided by the sales dept in particular Dan Casson was excellent.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 1 week ago

    Thank you for sharing your experience! We're delighted to hear that Dan Casson provided excellent service and information during your exchange for a new Renault Clio. If you have any further questions or need assistance, feel free to reach out. Enjoy your new car!

  • Francis Boundy
    2 weeks ago

    Very efficient.

    Toomey Renault Southend
    Response from Toomey Motor Group Limited 2 weeks ago

    Hi Francis, thank you for leaving a 5-star review. We're glad to hear our team were efficient. if you need any assistance in the future, please don't hesitate to ask.

  • Jade Briant
    2 weeks ago

    Excellent service once again from Steve. Also friendly and welcoming and always on hand when we needed him. Found the perfect car for our trade in. Once again thank you very much Steve.

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Thank you for sharing your experience! We're thrilled to hear that Steve provided you with excellent service once again. It's wonderful to know that he was friendly, welcoming, and always available when you needed assistance. If you have any further questions or need assistance in the future, feel free to reach out.

  • sarah Thatcher
    2 weeks ago

    Steve at Tommey great friendly guy, very helpful, honest and reliable, Steve always goes out his way to try and find you the car your looking for with no pressure or hassle, this is the 2nd time I been back to Steve and amazing customer service as always..

    Toomey Renault Basildon
    Response from Toomey Motor Group Limited 2 weeks ago

    Good morning Sarah, thank you for sharing your experience! We're delighted to hear that Steve provided you with great, friendly service and went out of his way to assist you. It's wonderful to know that he was helpful, honest, and reliable throughout your car-buying journey. We appreciate your continued trust in Steve and our dealership. If you ever need assistance in the future, don't hesitate to reach out.

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